Hours: Mon - Sat: 10.00 AM - 4.00 PM

YSJ Group Consulting empowers organisations to realign strategy, optimise operations, and upskill teams through expert-led consulting, digital enablement, and transformational training.

Project & Change Delivery Programmes - YSJ Group Consulting

Building the capability to lead, analyse, design, and deliver transformation.

In today’s fast-changing landscape, delivering successful projects isn’t just about timelines and budgets — it’s about ensuring clarity at every stage, from discovery to delivery. Our project and change delivery courses equip professionals at all levels with the tools, frameworks, and mindset needed to drive change, deliver value, and align people, process, and technology.

These courses are ideal for project professionals, business analysts, team leads, change champions, and anyone involved in planning, designing, or delivering business improvements or technology implementations.

Deliver confidently — from project initiation to post-implementation review.

This course provides a practical foundation in both traditional (Waterfall) and iterative (Agile) delivery methods used across public and private sector projects. Whether you’re managing projects yourself or working with project teams, this course helps you understand the full delivery lifecycle.

Key Learning Areas

  1. Overview of PRINCE2, Agile, and Hybrid Methodologies
  2. Defining Project Scope, Milestones, and Governance Structures
  3. Managing Risks, Issues, Dependencies, and Assumptions (RAID)
  4. Role Clarity: Project Managers, Sponsors, Boards, Workstream Leads
  5. Tools in Practice: Microsoft Project, JIRA, Confluence, Trello
  6. Monitoring Progress: Status Reports, RAG Ratings, and Exception Handling

Bridge the gap between business needs and technical delivery.

This course gives professionals a real-world foundation in the role of the business analyst — focusing on how to gather, refine, and communicate requirements that drive successful solutions. Ideal for aspiring BAs, project leads, and transformation managers.

Key Learning Areas

  1. The BA Role Across Project Lifecycles: From Discovery to Delivery
  2. Elicitation Techniques: Interviews, Workshops, Surveys, Observation
  3. Documenting Requirements: BRDs, User Stories, Acceptance Criteria
  4. Functional vs Non-functional Requirements Explained
  5. Process Mapping Tools: Visio, Lucidchart, Miro, IBM Blueworks
  6. Working with Stakeholders, SMEs, and Developers

Redesign the way work gets done — from the ground up.

This course helps teams reimagine existing operations, remove inefficiencies, and redesign processes for scale, compliance, and clarity. Perfect for change agents, business analysts, operations managers, and transformation leads who want to rebuild systems that are no longer fit for purpose.

Whether you’re addressing legacy inefficiencies, scaling up, or aligning with new technologies or regulations, this course teaches how to rethink end-to-end operations and deliver measurable improvements.

Key Learning Areas

  1. What is Process Reengineering? Principles and Use Cases
  2. Analysing ‘As-Is’ vs ‘To-Be’ States with Real Business Scenarios
  3. Identifying Waste, Bottlenecks, and Duplication (LEAN Thinking & SIPOC Models)
  4. Redesign Techniques: Elimination, Simplification, Standardisation, and Automation
  5. Aligning Reengineering with Customer Experience and Regulatory Demands
  6. Engaging Frontline Teams in Process Discovery and Co-Design
  7. Documenting New Workflows Using BPMN and SOP Frameworks
  8. Transition Planning: Testing, Pilots, Handover and Post-Implementation Reviews

This course is especially valuable for teams preparing for digital transformation, restructuring, or compliance-driven process upgrades.

Demystify technology and become fluent in technical conversations.

This course is designed for non-technical professionals who need to work with technical teams, understand system architecture, and contribute to solution design discussions. It breaks down complex technical concepts into accessible, business-focused insight.

Key Learning Areas

  1. What is Solution Architecture? Roles, Responsibilities, Outputs
  2. Key Components: Frontend, Backend, APIs, Middleware, Databases
  3. System Integration: How Tools Talk to Each Other
  4. Reading and Interpreting Architecture Diagrams
  5. Cloud Overview: Azure, AWS, On-Prem vs Hybrid Setups
  6. Aligning Business Requirements to Technical Solutions
  7. Collaborating Effectively with Architects, Engineers, and Product Teams

Support people through change with structure, empathy, and clarity

Even the best-designed solution can fail without proper change management. This course equips leaders with the strategies, tools, and communication skills to guide teams through transitions and ensure long-term adoption of new processes, systems, or structures.

Key Learning Areas

  1. Understanding Change Psychology: Fear, Resistance, and Buy-In
  2. Change Models: ADKAR, Kotter’s 8 Steps, Lewin’s Model
  3. Building Stakeholder Engagement Plans and Comms Roadmaps
  4. Designing Training and Enablement Plans for Lasting Adoption
  5. Behavioural Change: Nudges, Reinforcement, and Habit Formation
  6. Change Metrics: How to Measure Impact and Track Adoption
  7. Change Champions: Identifying and Empowering Internal Advocates
Training & Development
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